Physical distribution is___________

  1. The movement and storage of goods from production to customer
  2. The movement and storage of goods from customer to production
  3. The movement and storage of goods from suppliers to manufacturing
  4. The movement and storage of goods from manufacturing to suppliers

The __________________ is concerned with the transfer of ownership. Its function is to negotiate, sell, and contract.

  1. transaction channel
  2. distribution channel
  3. reverse logistics channel
  4. physical distribution channel

The reverse flow of goods (reverse logistics) is due to_______

  1. Increased quality demands of customers
  2. Financial pressures on distributors to reduce slow-moving inventories
  3. Financial pressures on distributors to reduce unwanted inventories
  4. All of the above

Goods are returned because they are____________

  1. Damaged or defective
  2. Seasonal
  3. Out-of-date
  4. All of the above

Returned goods___________

  1. Cannot be sold in alternate markets
  2. Can be returned to inventory
  3. Cannot be broken down into reusable components
  4. Cannot be refurbished

_____________ is the single highest cost in distribution, usually accounting for 30% to 60% of distribution costs.

  1. Distribution
  2. Transportation
  3. Warehousing
  4. Materials handling

Global distribution will____________

  1. Decrease in the future
  2. Become harder
  3. Allow companies to manufacture goods at competitive rates
  4. Force companies to sell products only in their own market

_______ are costs that do not change with the volume of goods carried.

  1. Fixed costs
  2. Variable costs
  3. Vehicle costs
  4. Terminal costs

Economic regulation has centered on__________

  1. Regulation of rates and control of routes
  2. Regulation of rates, control of routes and service levels, and control of market entry and exit
  3. Control of routes and service levels and control of market entry and exit
  4. Regulation of rates and control of market entry and exit

Consolidation shipments can____________

  1. Decrease billing and collecting costs
  2. Decrease the number of parcels
  3. Decrease terminal-handling costs
  4. All of the above

In the decline phase of the life cycle, companies can maintain profitability by________

  1. Reducing the number of new product introductions
  2. Limiting improvements to existing products
  3. Improving the methods of production
  4. All of the above

The needs of sales and the economics of production must be balanced with good product___

  1. Simplification
  2. Simplification and standardization
  3. Standardization and specialization
  4. Simplification, standardization, and specialization

__________________ is concentration of effort in a particular area or occupation.

  1. Specialization
  2. Modularization
  3. Market focus
  4. Product focus

Products must be designed to be___________

  1. Functional
  2. Capable of low-cost processing
  3. Both of the above
  4. Neither of the above

An example of a poor design is a product_________

  1. With excessive material that must be removed
  2. With easy operations
  3. With standardized components
  4. Using the most economical methods possible

An advantage of concurrent engineering is__________

  1. Time to market is increased
  2. Costs are increased
  3. Quality is improved
  4. Tool system costs are increased

A reason to make products in house is__________

  1. Less capital investment is required
  2. Specialized expertise of suppliers is used
  3. To maintain quality
  4. Allows the firm to concentrate on its own area of specialization

Based on material flow, processes can be organized as___________

  1. Flow and project
  2. Flow and intermittent
  3. Flow, intermittent, and project
  4. None of the above

If sufficient demand exists, flow systems are efficient because__________

  1. Workstations are designed to produce a wide range of dissimilar products
  2. Material flows from one workstation to the next
  3. There is high work-in-process inventory available
  4. Lead times are increased

Provided the volume of work exists to justify it, flow manufacturing is less costly than intermittent manufacturing because_____

  1. Setup costs are high
  2. Run costs are low
  3. Work-in-process inventories will be high
  4. Costs associated with controlling production are high

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