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SAIL MT ADMIN MATERIALS SET-5

<h4>
Bench marking is_______</h4>
<div>
<ol>
<li>comparing your company product services or processes against best practices or competitive practices to help define superior performance of a product service or  support process.</li>
<li>quantitative measure of the current level of performance.</li>
<li>both a & b</li>
<li>none of the above.</li>
</ol>
<h4>
Cost of quality is___________</h4>
</div>
<div>
<ol>
<li>Prevention costs</li>
<li>Appraisal costs</li>
<li>Failure costs</li>
<li>All of the above</li>
</ol>
<h4>
According to Crosby, it is less costly to__________</h4>
<div>
<ol>
<li>Ignore minor defects.</li>
<li>Prevent defects than to detect them</li>
<li>detect defects than to prevent them</li>
<li>None of the above.</li>
</ol>
<div>
 
<h4>

Which of the following statements is true?  </h4>

<div>
<ol>
<li>    Transportation and logistics are same.</li>
<li>   Logistics is a subset of supply chain.</li>
<li>   Logistics and supply chain are same.</li>
<li>   Physical distribution and logistics are the same.</li>
</ol>
</div>
<h4>
If a customer visiting a departmental store cannot find his desired soap manufactured by Hindustan Unilever Ltd (HUL) in the store, which of the following chain partner will he hold responsible for the non-availability of the soap?</h4>
<div>
<ol>
<li>   The distributor</li>
<li>   The logistics service provider</li>
<li>   The suppliers of raw materials and components</li>
<li>   The departmental store</li>
</ol>
</div>
<h4>
Which of the following sequence is true?</h4>
<div>
<ol>
<li>  Sourcing → Inbound logistics → Conversion into finished goods → Outbound logistics → Retailing</li>
<li>  Inbound logistics → Sourcing → Conversion into finished goods → Outbound logistics → Retailing</li>
<li>  Sourcing → Inbound logistics → Outbound logistics → Conversion into finished goods → Retailing</li>
<li>  Sourcing → Conversion into finished goods → Inbound logistics → Outbound logistics → Retailing</li>
<li>  Sourcing → Outbound logistics → Conversion into finished goods → Inbound logistics → Retailing</li>
</ol>
</div>
<h4>
Supply chain is concerned with the</h4>
<div>
<ol>
<li>flow of raw materials, WIP and finished products in the forward direction</li>
<li>flow of information in both the directions</li>
<li>flow of materials in the forward direction and that of cash in the reverse direction</li>
<li>flow of materials in the forward direction, cash in the reverse direction and information in both the directions</li>
</ol>
</div>
<h4>
The objective of a supply chain is:</h4>
<div>
<ol>
<li>to improve the efficiency across the whole supply chain</li>
<li>to improve responsiveness across the whole supply chain</li>
<li>to improve the efficiency and responsiveness across the whole supply chain and also deliver improved value to the customers</li>
<li>to improve the responsiveness across the whole supply chain and deliver improved value to the customers</li>
</ol>
</div>
<h4>
Which of the following statements is true?</h4>
<div>
<ol>
<li>Ford supply chain is both highly efficient as well as highly responsive.</li>
<li>Dell supply chain believed in medium-term relationship with the suppliers with loosely held supplier network.</li>
<li>Toyota supply chain believed in medium-term relationship with the suppliers with loosely held supplier network.</li>
<li>Dell supply chain is both highly efficient as well as highly responsive.</li>
</ol>
</div>
<h4>
In today’s supply chain, there has been a shift in the power structure in a chain towards</h4>
<div>
<ol>
<li>   Distributors</li>
<li>   Retailers</li>
<li>   Manufacturers</li>
<li>   Raw-material suppliers</li>
</ol>
</div>
<h4>
Which of the following statements is true regarding outsourcing?</h4>
<div>
<ol>
<li>Higher level of outsourcing enables a firm to outsource core activities to other competent players.</li>
<li> Higher level of outsourcing enables a firm to outsource non-core activities to other competent players.</li>
<li> Higher level of outsourcing enables a firm to outsource non-core activities to other competent players and also enables the firm to have better control on all outsourced activities</li>
<li> Higher level of outsourcing enables a firm to outsource non-core activities to other competent players, However, it makes the firm more vulnerable to outside influences</li>
</ol>
</div>
<h4>
If the focus of a retailer is to achieve leadership in cost, then which of the following phenomenon will hold good?</h4>
<div>
<ol>
<li>Customers will prefer short lead time for their products and the retailer will keep higher amount of inventory in order to satisfy customer needs in time.</li>
<li>Customers will prefer a large variety of products and the retailer will also keep a large variety in the store in order to satisfy customer needs.</li>
<li>Customers will prefer a large variety of products but the retailer will not keep a large variety in the store in order to achieve economies of scale.</li>
<li>Customers will like to have convenience and the retailers will also set up a number of stores at different locations in order to provide convenience to the customers.</li>
</ol>
</div>
<h4>
The companies will realize the benefits of implementing IT when which of the following is undertaken?</h4>
<div>
<ol>
<li>Companies need to invest heavily in information systems.</li>
<li>Companies need to automate the existing supply chain systems and processes.</li>
<li>Companies need to re-engineer their supply chain structure.</li>
<li>Companies need to undertake revision in the supporting organizational processes.</li>
<li>Companies need to re-engineer their supply chain structure and undertake revision in the supporting organizational processes.</li>
</ol>
</div>
<h4>
Ford supply chain is characterized by</h4>
<div>
<ol>
<li>   Vertical integration</li>
<li>   Loosely-held supplier networks</li>
<li>   Increased product variety</li>
<li>   Individual customization</li>
<li>   Long-term relationship with the suppliers</li>
</ol>
</div>
<h4>
Toyota supply chain is characterized by</h4>
<div>
<ol>
<li>   Loosely-held supplier networks</li>
<li>   Long-term relationship with the suppliers</li>
<li>   Vertical integration</li>
<li>   Zero product variety</li>
<li>   Individual customization</li>
</ol>
</div>
<h4>
Dell supply chain is characterized by</h4>
<div>
<ol>
<li>   Long-term relationship with the suppliers</li>
<li>   Zero product variety</li>
<li>   Vertical integration</li>
<li>   Lean production systems</li>
<li>   Individual customization</li>
</ol>
</div>
<h4>
Which of the following statements is true?</h4>
<div>
<ol>
<li>A 3PL company is a professional logistics service provider meeting the logistics requirements of an organization and can also integrate its resources, capability, and technology in order to provide comprehensive solution to its customers.</li>
<li>A 4PL company is a professional logistics service provider meeting the logistics requirements of an organization and can also integrate its resources, capability, and technology in order to provide comprehensive solution to its customers.</li>
<li>A 4PL company is a professional logistics service provider meeting only the logistics requirements of an organization.</li>
<li>A 3PL is a logistics service provider meeting only the logistics requirements of an organization while 4PL is a logistics service provider meeting the logistics requirements of an organization and can also integrate its resources, capability and technology to provide comprehensive solution to its customers.</li>
</ol>
</div>
<h4>
Which one of the following is not the supply challenge being faced by the Indian organizations?</h4>
<div>
<ol>
<li>   Complex distribution structure</li>
<li>   Poor infrastructure</li>
<li>   IT implementation</li>
<li>   Complex taxation structure</li>
</ol>
</div>
</div>
</div>
<div>
 </div>
</div>

HOME SAIL MT ADMIN SAIL MT ADMIN MATERIALS SET-5

Bench marking is_______ comparing your company product services or processes against best practices or competitive practices to help def...

SAIL MT ADMIN MATERIALS MCQS SET-4

5:10 AM Sailaja K 2

<h4>
The long-term result of eliminating waste is___________</h4>
<ol>
<li> Cost-efficient organization</li>
<li> Quality-oriented organization</li>
<li> Fast-response organization</li>
<li> All of the above</li>
</ol>
<h4>
Value starts in the marketplace when __________ must decide what the customer wants.</h4>
<ol>
<li> accounting</li>
<li> marketing</li>
<li> production</li>
<li> finance</li>
</ol>
<h4>
The "ideal" product__________</h4>
<ol>
<li> Meets or exceeds customer expectations</li>
<li> Makes the best use of materials</li>
<li> Can be manufactured with a minimum of waste</li>
<li> All of the above</li>
</ol>
<h4>
Waste, or cost, is added to the process when__________</h4>
<ol>
<li> The right size of machine is used</li>
<li> The process is being operated correctly</li>
<li> The wrong tools and fixtures are used</li>
<li> All of the above</li>
</ol>
<h4>
Waiting time includes__________</h4>
<ol>
<li> Operator time and material</li>
<li> Operator time only</li>
<li> Material only</li>
<li> Neither of the above</li>
</ol>
<h4>
__________ is done by the worker and can be used on all items where a sensory perception is sufficient.</h4>
<ol>
<li> Self-check</li>
<li> Source inspection</li>
<li> Total employee involvement</li>
<li> Overproduction</li>
</ol>
<h4>
Parts can pass one by one, or in very small lots, from one workstation to the other in work cells. Benefits include________</h4>
<ol>
<li> Queue times are increased.</li>
<li> Lead times are increased.</li>
<li> PAC and scheduling are simplified.</li>
<li> Floor space needs are increased.</li>
</ol>
<h4>
_________ is desirable so the company can react swiftly to changes in the volume and mix of their products.</h4>
<ol>
<li> Process flexibility</li>
<li> Machine flexibility</li>
<li> Work cell flexibility</li>
<li> Total quality management</li>
</ol>
<h4>
Improved process and material flow________</h4>
<ol>
<li> Is reduced as inventories are reduced</li>
<li> Exposes problems in the production process</li>
<li> Exposes problems in the materials control system</li>
<li> All of the above</li>
</ol>
<h4>
The benefits of a good quality program include______</h4>
<ol>
<li> More scrap</li>
<li> More rework</li>
<li> More inventory</li>
<li> Better on-time production</li>
</ol>
<h4>
To achieve quality, organizations must consider_________</h4>
<ol>
<li> Product policy</li>
<li> Product design and manufacturing</li>
<li> Final use of the product</li>
<li> All of the above</li>
</ol>
<h4>
Quality in manufacturing means that at a _________, all production must be within specification limits and the _______ variation from the nominal, the better the quality.</h4>
<ol>
<li> minimum, less</li>
<li> minimum, more</li>
<li> maximum, less</li>
<li> maximum, more</li>
</ol>
<h4>
The most important dimensions of performance are________</h4>
<ol>
<li> Reliability and durability</li>
<li> Durability and maintainability</li>
<li> Reliability and maintainability</li>
<li> Reliability, durability, and maintainability</li>
</ol>
<h4>
____________ means listening to the customer so goods and services meet customer needs at a low cost. It means improving design and processes to reduce defects and costs.</h4>
<ol>
<li> A committed and involved management</li>
<li> Focus on the customer</li>
<li> Involvement of the total workforce</li>
<li> Continuous process improvement</li>
</ol>
<h4>
Customers want suppliers to have all of the following except______</h4>
<ol>
<li> High quality level</li>
<li> High flexibility to change</li>
<li> High service level</li>
<li> High variability in meeting targets</li>
</ol>
<h4>
__________ answers the question—Does the product or service appeal to customers? (For example, the percentages of people who like certain features of a product.)</h4>
<ol>
<li> Function</li>
<li> Aesthetics</li>
<li> Accuracy</li>
<li> Quantity</li>
</ol>
<h4>
___________ costs are the costs of correcting problems after goods or services have been delivered to the customers. (They include warranty costs, field serving of customer goods, and all the other costs associated with trying to satisfy customer complaints.)</h4>
<ol>
<li> Internal failure</li>
<li> Prevention</li>
<li> Appraisal</li>
<li> External failure</li>
</ol>
<h4>
__________ implies people should feel ownership of the process they work with.</h4>
<ol>
<li> Training</li>
<li> Organization</li>
<li> Local ownership</li>
<li> Team</li>
</ol>
<h4>
A tool may shift, a gauge may move, a machine may wear, or an operation may make a mistake. This is called __________.</h4>
<ol>
<li> assignable variation</li>
<li> statistical control</li>
<li> random variation</li>
<li> chance variation</li>
</ol>
<h4>
In statistical process control the _______ specification limit is the minimum acceptable level of output.</h4>
<ol>
<li> lower</li>
<li> upper</li>
<li> lower and upper</li>
<li> none of the above</li>
</ol>
 
<div>
 </div>

HOME SAIL MT ADMIN SAIL MT ADMIN MATERIALS MCQS SET-4

The long-term result of eliminating waste is___________ Cost-efficient organization Quality-oriented organization Fast-response orga...

SAIL MT ADMIN MATERIALS MCQS SET-3

4:56 AM Sailaja K 1

<h4>
Physical distribution is___________</h4>
<ol>
<li> The movement and storage of goods from production to customer</li>
<li> The movement and storage of goods from customer to production</li>
<li> The movement and storage of goods from suppliers to manufacturing</li>
<li> The movement and storage of goods from manufacturing to suppliers</li>
</ol>
<h4>
The __________________ is concerned with the transfer of ownership. Its function is to negotiate, sell, and contract.</h4>
<ol>
<li> transaction channel</li>
<li> distribution channel</li>
<li> reverse logistics channel</li>
<li> physical distribution channel</li>
</ol>
<h4>
The reverse flow of goods (reverse logistics) is due to_______</h4>
<ol>
<li> Increased quality demands of customers</li>
<li> Financial pressures on distributors to reduce slow-moving inventories</li>
<li> Financial pressures on distributors to reduce unwanted inventories</li>
<li> All of the above</li>
</ol>
<h4>
Goods are returned because they are____________</h4>
<ol>
<li> Damaged or defective</li>
<li> Seasonal</li>
<li> Out-of-date</li>
<li> All of the above</li>
</ol>
<h4>
Returned goods___________</h4>
<ol>
<li> Cannot be sold in alternate markets</li>
<li> Can be returned to inventory</li>
<li> Cannot be broken down into reusable components</li>
<li> Cannot be refurbished</li>
</ol>
<h4>
_____________ is the single highest cost in distribution, usually accounting for 30% to 60% of distribution costs.</h4>
<ol>
<li> Distribution</li>
<li> Transportation</li>
<li> Warehousing</li>
<li> Materials handling</li>
</ol>
<h4>
Global distribution will____________</h4>
<ol>
<li> Decrease in the future</li>
<li> Become harder</li>
<li> Allow companies to manufacture goods at competitive rates</li>
<li> Force companies to sell products only in their own market</li>
</ol>
<h4>
_______ are costs that do not change with the volume of goods carried.</h4>
<ol>
<li> Fixed costs</li>
<li> Variable costs</li>
<li> Vehicle costs</li>
<li> Terminal costs</li>
</ol>
<h4>
Economic regulation has centered on__________</h4>
<ol>
<li>Regulation of rates and control of routes</li>
<li>Regulation of rates, control of routes and service levels, and control of market entry and exit</li>
<li>Control of routes and service levels and control of market entry and exit</li>
<li>Regulation of rates and control of market entry and exit</li>
</ol>
<h4>
Consolidation shipments can____________</h4>
<ol>
<li> Decrease billing and collecting costs</li>
<li> Decrease the number of parcels</li>
<li> Decrease terminal-handling costs</li>
<li> All of the above</li>
</ol>
<div>
<h4>
In the decline phase of the life cycle, companies can maintain profitability by________</h4>
<div>
<ol>
<li> Reducing the number of new product introductions</li>
<li> Limiting improvements to existing products</li>
<li> Improving the methods of production</li>
<li> All of the above</li>
</ol>
</div>
<h4>
The needs of sales and the economics of production must be balanced with good product___</h4>
<div>
<ol>
<li> Simplification</li>
<li> Simplification and standardization</li>
<li> Standardization and specialization</li>
<li> Simplification, standardization, and specialization</li>
</ol>
</div>
<h4>
__________________ is concentration of effort in a particular area or occupation.</h4>
<div>
<ol>
<li> Specialization</li>
<li> Modularization</li>
<li> Market focus</li>
<li> Product focus</li>
</ol>
</div>
<h4>
Products must be designed to be___________</h4>
<div>
<ol>
<li> Functional</li>
<li> Capable of low-cost processing</li>
<li> Both of the above</li>
<li> Neither of the above</li>
</ol>
</div>
<h4>
An example of a poor design is a product_________</h4>
<div>
<ol>
<li> With excessive material that must be removed</li>
<li> With easy operations</li>
<li> With standardized components</li>
<li> Using the most economical methods possible</li>
</ol>
</div>
<h4>
An advantage of concurrent engineering is__________</h4>
<div>
<ol>
<li> Time to market is increased</li>
<li> Costs are increased</li>
<li> Quality is improved</li>
<li> Tool system costs are increased</li>
</ol>
</div>
<h4>
A reason to make products in house is__________</h4>
<div>
<ol>
<li> Less capital investment is required</li>
<li> Specialized expertise of suppliers is used</li>
<li> To maintain quality</li>
<li> Allows the firm to concentrate on its own area of specialization</li>
</ol>
</div>
<h4>
Based on material flow, processes can be organized as___________</h4>
<div>
<ol>
<li> Flow and project</li>
<li> Flow and intermittent</li>
<li> Flow, intermittent, and project</li>
<li> None of the above</li>
</ol>
</div>
<h4>
If sufficient demand exists, flow systems are efficient because__________</h4>
<div>
<ol>
<li> Workstations are designed to produce a wide range of dissimilar products</li>
<li> Material flows from one workstation to the next</li>
<li> There is high work-in-process inventory available</li>
<li> Lead times are increased</li>
</ol>
</div>
<h4>
Provided the volume of work exists to justify it, flow manufacturing is less costly than intermittent manufacturing because_____</h4>
<div>
<ol>
<li> Setup costs are high</li>
<li> Run costs are low</li>
<li> Work-in-process inventories will be high</li>
<li> Costs associated with controlling production are high</li>
</ol>
</div>
</div>
<div>
 </div>

HOME SAIL MT ADMIN SAIL MT ADMIN MATERIALS MCQS SET-3

Physical distribution is___________ The movement and storage of goods from production to customer The movement and storage of goods fr...

SAIL MT ADMIN MATERIALS MCQS SET-2

4:34 AM Sailaja K 1

<h4>
Rules for reordering can include___________</h4>
<ol>
<li> Order when needed</li>
<li> Order every month</li>
<li> Order when stock falls to a predetermined level</li>
<li> All of the above</li>
</ol>
<h4>
Systems used to determine when to order are________</h4>
<ol>
<li> Order point system and periodic review system</li>
<li> Periodic review system and MRP</li>
<li> MRP and order point system</li>
<li> Order point system, periodic review system, and MRP</li>
</ol>
<h4>
For a particular item, the average demand is 100 units a week and the lead time if four weeks. If an order is placed when there are _________ units on hand, on average, there will be enough stock on hand to last until the new stock arrives.</h4>
<ol>
<li> 400</li>
<li> 100</li>
<li> 300</li>
<li> 1200</li>
</ol>
<h4>
Why is demand during lead time important?</h4>
<ol>
<li> It is the only time a stock out can occur.</li>
<li> If demand is greater than expected, there could be a stock out.</li>
<li> Both of the above</li>
<li> Neither of the above</li>
</ol>
<h4>
The average inventory for a period is equal to__________</h4>
<ol>
<li> Opening inventory plus ending inventory</li>
<li> Opening inventory plus ending inventory divided by 2</li>
<li> Opening inventory divided by 2, plus the ending inventory</li>
<li> Ending inventory divided by 2, plus the opening inventory</li>
</ol>
<h4>
The safety stock required depends on____________</h4>
<ol>
<li> Variability of demand during lead time</li>
<li> Frequency of reorder</li>
<li> Service level desired</li>
<li> All of the above</li>
</ol>
<h4>
The most common, predictable pattern of the distribution of variation in demand is___</h4>
<ol>
<li> The normal or bell curve</li>
<li> A bimodal distribution</li>
<li> A scatter plot distribution</li>
<li> Random dispersion</li>
</ol>
<h4>
The normal curve is described by _________________.</h4>
<ol>
<li> the central tendency or average</li>
<li> the variation or dispersion of the actual values about the average</li>
<li> the range of values</li>
<li> both the central tendency or average and the variation or dispersion of the actual values about the average</li>
</ol>
<h4>
___________ is a statistical value that measures how closely the individual values cluster about the average</h4>
<ol>
<li> Standard deviation</li>
<li> Dispersion</li>
<li> Mean</li>
<li> Variation</li>
</ol>
<h4>
Stock outs can result in___________</h4>
<ol>
<li> A decrease in back-orders</li>
<li> Increased sales</li>
<li> Lost customers</li>
<li> A decrease in future safety stocks</li>
</ol>
<div>
 
<h4>

___________ productivity depends on the type of material equipment handling used, the location and accessibility of stock, warehouse layout, stock location system, and the order-picking system used.</h4>

<div>
<ol>
<li> Labor</li>
<li> Material</li>
<li> Equipment</li>
<li> Picking</li>
</ol>
</div>
<h4>
In receiving goods, the warehouse must_______</h4>
<div>
<ol>
<li> Inspect goods if required</li>
<li> Check for damage</li>
<li> Check the goods against an order and the bill of lading</li>
<li> All of the above</li>
</ol>
</div>
<h4>
A record must be maintained for each item in stock showing______</h4>
<div>
<ol>
<li> The quantity on hand and received</li>
<li> The quantity on hand, received, and issued</li>
<li> The quantity on hand and issued</li>
<li> The quantity received and issued</li>
</ol>
</div>
<h4>
The effective use of a warehouse is influenced by_________</h4>
<div>
<ol>
<li> Cube utilization and accessibility</li>
<li> Stock location</li>
<li> Order picking and assembly</li>
<li> All of the above</li>
</ol>
</div>
<h4>
______________ is the use of space horizontally and vertically.</h4>
<div>
<ol>
<li> Accessibility</li>
<li> Pallet positioning</li>
<li> Cube utilization</li>
<li> Stock location</li>
</ol>
</div>
<h4>
If fast-moving items are placed _______ the receiving and shipping area, the work of moving them in and out of storage is _____________.</h4>
<div>
<ol>
<li> close to, increased</li>
<li> close to, reduced</li>
<li> away from, reduced</li>
<li> The first and third choices above</li>
</ol>
</div>
<h4>
In a fixed-location system___________</h4>
<div>
<ol>
<li> An SKU is assigned a permanent location</li>
<li> No other items are stored there</li>
<li> It is possible to store and retrieve items with a minimum of record keeping</li>
<li> All of the above</li>
</ol>
</div>
<h4>
An advantage to central storage is_______</h4>
<div>
<ol>
<li> Increased safety stock</li>
<li> General-purpose storage can be used.</li>
<li> Users can carry their own safety stock.</li>
<li> Ease of control</li>
</ol>
</div>
<h4>
Inventory errors are often caused by______</h4>
<div>
<ol>
<li> Secure stockrooms</li>
<li> Trained personnel</li>
<li> Authorized withdrawal of material</li>
<li> Lack of audit capability</li>
</ol>
</div>
<h4>
Cycle counting______</h4>
<div>
<ol>
<li> Can reduce lost production</li>
<li> Can be done by all personnel, including clerical staff</li>
<li> Is more concerned with correcting errors in inventory counts</li>
<li> Is slow to detect problems</li>
</ol>
</div>
</div>
 
<div>
 </div>

HOME SAIL MT ADMIN SAIL MT ADMIN MATERIALS MCQS SET-2

Rules for reordering can include___________ Order when needed Order every month Order when stock falls to a predetermined level Al...

SAIL MT ADMIN MATERIALS MCQS SET-1

6:16 AM Sailaja K 0

<h4>
Formally reporting their environmental performance is good for companies for a number of reasons. Which of the following is not a good reason for environmental reporting?</h4>
<ol>
<li>   It gives them some really good publicity</li>
<li>   It can attract talented staff</li>
<li>   It makes the company more attractive to customers and investors</li>
<li>   It reduces the chances of damaging the environment and helps to build process knowledge</li>
</ol>
<h4>
Tacit knowledge is knowledge that:</h4>
<ol>
<li>   Includes skill, intuition and experience</li>
<li>   Can be written down</li>
<li>   Can be explained verbally</li>
<li>   Can be codified</li>
</ol>
<h4>
Making tacit knowledge explicit can be done by:</h4>
<ol>
<li>   Formally combining the results of analysis</li>
<li>   Articulating experience into rules</li>
<li>   Learning from experience</li>
<li>   Refining knowledge through using it</li>
</ol>
<h4>
In knowledge management terms, information is:</h4>
<ol>
<li>   Interpreted through a process using judgement</li>
<li>   Data which has been analysed in terms of its context</li>
<li>   Interpreted through a process using values</li>
<li>   Objective facts independent of any context</li>
</ol>
<h4>
Which country has the largest ecological footprint?</h4>
<ol>
<li>   USA</li>
<li>   Netherlands</li>
<li>   China</li>
<li>   India</li>
</ol>
<div>
 
<h4>

The objectives of inventory management are:  </h4>

<div>
<ol>
<li> To provide the required level of customer service</li>
<li> To reduce the sum of all costs involved</li>
<li> Both of the above</li>
<li> Neither of the above</li>
</ol>
</div>
<h4>
Two white shirts in the same inventory but of different sizes or styles would be ______ SKU(s).</h4>
<div>
<ol>
<li> one</li>
<li> two</li>
<li> four</li>
<li> eight</li>
</ol>
</div>
<h4>
A lot or batch is:</h4>
<div>
<ol>
<li> A quantity produced together</li>
<li> A quantity sharing the same production costs</li>
<li> A quantity sharing the same production specifications</li>
<li> All of the above</li>
</ol>
</div>
<h4>
_________ rules specify the number of units to be ordered each time an order is placed for an individual item or SKU.</h4>
<div>
<ol>
<li> Fixed-order quantity</li>
<li> Lot-for-lot</li>
<li> Stock-keeping unit</li>
<li> Trial-and-error</li>
</ol>
</div>
<h4>
An assumption of EOQ is:</h4>
<div>
<ol>
<li> Demand is variable.</li>
<li> Demand is unknown.</li>
<li> An item is produced continuously.</li>
<li> An item is purchased in lots or batches.</li>
</ol>
</div>
<h4>
In the EOQ formula, the variable A represents:</h4>
<div>
<ol>
<li> Annual usage in units</li>
<li> Ordering cost in dollars per order</li>
<li> Annual carrying cost expressed as a percentage</li>
<li> Unit cost in dollars</li>
</ol>
</div>
<h4>
In the EOQ formula, the variable Q represents:</h4>
<div>
<ol>
<li> Annual usage in units</li>
<li> Ordering quantity in units</li>
<li> Ordering cost in dollars per order</li>
<li> Unit cost in dollars</li>
</ol>
</div>
<h4>
The EOQ can be calculated in:</h4>
<div>
<ol>
<li> Monetary units</li>
<li> Physical units</li>
<li> Both monetary and physical units</li>
<li> Neither monetary nor physical units</li>
</ol>
</div>
<h4>
The period-order quantity lot-size rule is based on the same theory as the economic order quantity. It uses the EOQ formula to calculate an economic time between orders by:</h4>
<div>
<ol>
<li> Multiplying the EOQ by the demand rate</li>
<li> Dividing the EOQ by the demand rate</li>
<li> Summing the EOQ and the demand rate</li>
<li> Subtracting the EOQ from the demand rate</li>
</ol>
</div>
<h4>
Sometimes order size is constrained by package size. For example, a supplier may ship only in skid load lots. In these cases the unit used should be the minimum package size. This represents the consideration of:</h4>
<div>
<ol>
<li> Lumpy demand</li>
<li> Anticipation inventory</li>
<li> Minimum order</li>
<li> Multiples</li>
</ol>
</div>
</div>
 
<div>
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HOME SAIL MT ADMIN SAIL MT ADMIN MATERIALS MCQS SET-1

Formally reporting their environmental performance is good for companies for a number of reasons. Which of the following is not a good reas...

TQM MCQ FOR MT ADMIN MATERIALS

5:48 AM Sailaja K 0

<h4>

 The concept of total quality control, i.e. that quality must be attended to at all stages of the industrial cycle and throughout the organization, is the creation of which of the following pioneers? </h4>
<ol>
<li>   W Edwards Deming</li>
<li>   Joseph M Juran</li>
<li>   Armand Feigenbaum</li>
<li>   Genichi Taguchi</li>
</ol>
<h4>

 The so-called 'Quality Gurus' of total quality management (TQM) do NOT include one of the following: </h4>
<ol>
<li>   Bill Cosby</li>
<li>   W Edwards Deming</li>
<li>   Joseph M Juran</li>
<li>   Kaoru Ishikawa</li>
</ol>
<h4>

The specific concerns of total quality management (TQM) include a number of aspects. Which is not normally associated with TQM? </h4>
<ol>
<li>   Meeting the needs and expectations of customers</li>
<li>   Inclusion of every person in the organization</li>
<li>   Primarily a “worker” rather than a management activity</li>
<li>   Covering all parts of the organization</li>
</ol>
<h4>

The preferred method for achieving total quality in process output is: </h4>
<ol>
<li>   Build and install an error-proof process and maintain it</li>
<li>   Rely on a team of highly trained and dedicated inspectors</li>
<li>   Rely on operator self-inspection and self-correction</li>
<li>   Perform inspection at the next process</li>
</ol>
<h4>

 Total quality management (TQM) programmes are more likely to remain effective if a number of prescriptions are followed. Which of the following prescriptions should not be followed? </h4>
<ol>
<li>   TQM should become a substitute for normal managerial leadership</li>
<li>   TQM does not become a separate 'bolt-on' set of activities</li>
<li>   Slogans and exhortations about TQM's effectiveness are avoided</li>
<li>   Quality improvement relates to operation's performance objectives</li>
</ol>
<h4>

Which of the following would not normally be considered as a ‘costs of quality’? </h4>
<ol>
<li>   Inspection costs</li>
<li>   Internal failure costs</li>
<li>   Marketing costs</li>
<li>   Prevention costs</li>
</ol>
<h4>

Which one of the following would normally be considered as one of the ‘costs of quality’? </h4>
<ol>
<li>   Distribution costs</li>
<li>   Marketing costs</li>
<li>   Research and development costs</li>
<li>   Internal failure costs</li>
</ol>
<h4>

Which one of the following would normally be considered as one of the ‘costs of quality’? </h4>
<ol>
<li>   Appraisal costs</li>
<li>   Transport costs</li>
<li>   Transaction costs</li>
<li>   Overhead costs</li>
</ol>
<h4>

Which one of the following would normally be considered as one of the ‘costs of quality’? </h4>
<ol>
<li>   Purchase order discounts</li>
<li>   Relocation costs</li>
<li>   Appraisal costs</li>
<li>   The Economic Order Quantity</li>
</ol>
<h4>

Which of the following would most commentators not regard as a ‘quality guru’? </h4>
<ol>
<li>   FW Taylor</li>
<li>   Arnaud Feigenbaum</li>
<li>   Philip Crosby</li>
<li>   Charles Handy</li>
</ol>
<h4>

Which of the following would most commentators regard as one of the ‘quality gurus’? </h4>
<ol>
<li>   Joseph Juran</li>
<li>   Joe Pine</li>
<li>   Terry Hill</li>
<li>   Henri Gantt</li>
</ol>

HOME SAIL MT ADMIN TQM MCQ FOR MT ADMIN MATERIALS

The concept of total quality control, i.e. that quality must be attended to at all stages of the industrial cycle and throughout the orga...

Planning And Control MCQ For SAIL MT ADMIN MATERIALS

5:25 AM Sailaja K 6

<h4>
Professor David Garvin categorized quality into 5 different approaches: the transcendent, the manufacturing-based, the user based, the product based and the value based. Making sure a product or service is "fit for its purpose" is which kind of approach? </h4>
<ol>
<li>   Manufacturing-based</li>
<li>   Transcendent</li>
<li>   Product based</li>
<li>   User-based</li>
</ol>
<h4>
The Operations view of Quality is "Quality is consistent conformance to customers' expectations". By this it is meant that: </h4>
<ol>
<li>   The product will be seen as synonymous with innate excellence</li>
<li>   The product must be right every time irrespective of cost to the operation</li>
<li>   Anything the customer wants and desires should be provided by the organization</li>
<li>   There are clear specifications consistently met which provide customers with what they would realistically believe they should receive</li>
</ol>
<h4>
Using Statistical Process Charts (SPC) on a process in control, what is the number of parts that will fall outside +/- 3 standard deviations of the mean? </h4>
<ol>
<li>   3 per thousand</li>
<li>   0</li>
<li>   63 per million</li>
<li>   45 per thousand</li>
</ol>
<h4>
The various definitions of quality do NOT include: </h4>
<ol>
<li>   The minimum specification approach</li>
<li>   The manufacturing-based approach</li>
<li>   The transcendent approach</li>
<li>   The value-based approach</li>
</ol>
<h4>
 Quality control charts does not need to be investigated when: </h4>
<ol>
<li>   Four consecutive points appear one side of the centre line</li>
<li>   Suspiciously 'average' behaviour occurs</li>
<li>   Two consecutive points are near the control limits</li>
<li>   An apparent trend occurs in one direction</li>
</ol>
<h4>
 If a sample of parts is measured and the average of the sample measurements is in the middle of the tolerance limit, but some parts measure too low and other parts measure too high: </h4>
<ol>
<li>   The process is neither capable, nor in control</li>
<li>   The process is in control, with only natural causes of variation</li>
<li>   The process is in control but not capable of producing within the established limits</li>
<li>   The process is out of control</li>
<li>   The process is in control, and no further action need be taken</li>
</ol>
<h4>
 Which of the following statements is correct? </h4>
<ol>
<li>   Inspection is the most cost effective way of ensuring quality</li>
<li>   Inspection always ensures that customers will be satisfied with goods and services</li>
<li>   Inspection determines the root cause of product failures</li>
<li>   Inspection separates acceptable from unacceptable products</li>
<li>   Inspection provides the management information necessary to improve processes</li>
</ol>
<h4>
Statistical Process Control is concerned with: </h4>
<ol>
<li>   Determining the efficiency of an operations system</li>
<li>   Identifying the security needs of an Operations system</li>
<li>   Inspecting goods before despatch</li>
<li>   Measuring and controlling process variations</li>
<li>   Measuring the amount of re-work required to rectify faulty goods</li>
</ol>
<h4>
 Among the ‘Ten Determinants for Service Quality’ (Berry et al, 1985) are: </h4>
<ol>
<li>   Specification and Security</li>
<li>   Courtesy and Comprehensiveness</li>
<li>   Reliability and Reputation</li>
<li>   Reliability and Responsiveness</li>
<li>   Uniqueness and Universality</li>
</ol>

HOME SAIL MT ADMIN Planning And Control MCQ For SAIL MT ADMIN MATERIALS

Professor David Garvin categorized quality into 5 different approaches: the transcendent, the manufacturing-based, the user based, the prod...